News from DLS

Happy New Year from all at DLS.

Regular visitors will notice that we are falling into the same trap many companies do by not publishing regular news bulletins.  How many times do you visit a site where the last news was over 2 years ago preceded by a flurry of news items presumably created in a fit of enthusiasm?

We are no different and often one wonders who actually reads this type of thing?

At DLS we have had our head down working hard to negotiate the various headwinds that businesses in the UK face.  Apart from the Covid Pandemic we have suffered from erratic supplies and lack of labour like everyone else.  So far at least we have managed to meet customer deadlines without too much immediate disruption.

We have continued to develop our product range and supply customers with new products designed and brought to fruition through a collaborative process working with customer in house designers and our own CAD design experts. We have a number of interesting projects underway where we are helping our customers with re-shoring their production.

Perhaps in amongst all the excitement around environmental crisis, cost of living crisis, labour shortage crisis, energy supply crisis, Covid pandemic crisis and of course Brexit there is some hope for professionally run, responsible UK manufacturing?

Anyway, if you have read this far then please get in touch if you think we can help in any way!

good-in-a-crisis

Gruelling Exasperation

pingIt seems as though the UK Government is determined to turn a crisis into a drama.  Despite the success of the vaccination programme and allowing hundreds of thousands of sports fans to attend “test events” the rest of us are left dealing with an out of control NHS App that is pinging large sections of the working population into a pseudo lockdown.  It’s all a demoralising mess.

At DLS we are working hard to maintain our supply chain, ensure that we are anticipating  customer orders and trying very hard to meet our delivery targets.  We would appeal to all customers to maintain clear lines of communication as, despite all this effort, we are starting to feel the effects of the perfect storm around us.  I am sure you are too!

If there is anything that DLS can do to help please get in touch.

DLS Medical “ready to go!”

hopeWith the roadmap for lifting lockdown now announced DLS Medical is ready to meet the “new” challenge for the NHS namely tackling the backlog of elective surgery and treatments that have been on hold during the pandemic.  Hopefully our NHS heros will have some opportunity to catch their breath before addressing the mountain of delayed cases.

At the same time the scandal of cheap and unsuitable medical supplies will continue to be a cause for concern.  DLS Medical has established a supply chain that relys on established and reliable sources.  A good proportion of the plastic products that we supply are manufactured in the UK by our sister company.  As such we are able to control supply from raw material to delivery.

All the nonsense around Brexit conintues, the most difficult impact seems to be clogged up ports, who knows when these will start to clear?  In the meantime because we have onsite manufacturing, clean room packing and sterilisation we have the advantage of sheilding customers from the worst of the stop start international supplies.

Please get in touch if you think there is anything that we can do to help.

COVID-19 DLS is open for Business

virusCustomers:

Normal office hours: 09:00 – 17:00 weekdays. Telephone +44 (0)1476 564549.
Outside of this time please contact sales@dlsplastics.co.uk and we will get back to you.
We are accepting orders and will supply to your requirements. We are still experiencing some supply chain issues due to Covid disruption. This is not serious and we are confident that we can meet customer requriements. Please telephone if you have any concerns and we will work something out.

Suppliers:

DLS Plastics is open as above. So that we can manage deliveries and avoid overcrowding please contact the office 01476 564549 to arrange delivery and ensure that there is someone on site to receive deliveries.

Other:

We continue to monitor the situation daily and take action based on Government advice and directives, however we remain positive that we have the ability to manage and serve our customers within this dynamic environment.

Please contact us by telephone urgently (+44 (0)1476 564549) or email sales@dlsplastics.co.uk if you have specific requirements or wish to find out more.

DLS Medical New Website

news-websiteDuring the lockdown we have been working hard in the background to prepare for our customers returning to some sort of normality. We are re-launching our website which we hope users will find more useful and responsive.

We have put a great deal of effort into improving the product information presented and updated the information available. We are particularly keen to provide details of the service that DLS Medical can provide including Clean Room and on-site, UK based, sterilisation equipment.

The website will continue to evolve, if there are any questions or you require more information please get in touch.

COVID-19 Latest Information

virusCustomers:

Reduced office hours: 9:00 – 15:00 Tuesday, Wednesday & Thursday. Telephone +44 (0)1733 230700.
Outside of this time please contact info.sales@dlsmedical.co.uk and we will get back to you.
We are accepting orders and will supply to your requirements. Due to the very low level of demand we are limiting manufacturing activity to a minimum. If you have specific requirements please get in touch and we can work something out.

Suppliers:

DLS Medical is open for a limited period each week. Please contact the office 01733 230700 or email info.sales@dlsmedical.co.uk to arrange delivery and ensure that there is someone on site to receive goods.

Other:

In order to protect our workforce no onsite meetings will be held. Visits to out site must be arranged in advance.

We continue to monitor the situation daily and take action based on Government advice and directives, however we remain positive that we have the ability to manage and serve our customers within this dynamic environment.

In the meantime thank you for your support during this period and most importantly please stay safe.

Please contact us by telephone urgently (+44 (0)1733 230700) or email info.sales@dlsmedical.co.uk if you have specific requirements or wish to find out more.

DLS COVID-19 CUSTOMER COMMUNICATION

virusAs we are currently operating in uncertain times the one thing we are certain of is the importance of putting our people’s wellbeing at the forefront combined with the ability to successfully run our business with our customers and suppliers.

DLS is taking the recent outbreak of COVID-19 very seriously and the management team are in contact, as per government guidelines, to make appropriate decisions for our people and the business. While we await to see what evolves over the coming weeks, we have prepared as much as we can to ensure we continue to meet our customer commitments.

To date we’ve made a decision to limit all work-related travel, external meetings and events, and have placed teams on rotation to minimise the risk of infection and transmission. Our staff are all still available and will be maintaining business and service relationships through telephone and email.

We are confident that as a UK manufacturer having multiple sites, high levels of raw materials and where appropriate finished goods this will allow us the flexibility as and when demand and labour availability change so that we can remain agile as a business satisfy our customer orders.

Manufacturing and production will cease except where necessary to fulfill confirmed customer orders where we are certain that you are able to receive deliveries. It is not fair on our staff to attend work unless customers actually require supply. We would appeal to customers to communicate their requirements.

We are NOT receiving supplier deliveries unless specific arrangements have been made. Suppliers must contact the office to agree a delivery time. In general we operating some warehouse activity on Tuesdays and Thursdays. Activity at other times need to be specifically arranged in order that staff can be martialled within the Government guidelines.

We continue to monitor the situation daily and take action based on Government advice and directives, however we remain positive that we have the ability to manage and serve our markets within this dynamic environment.

In the meantime thank you for your support during this period and most importantly please stay safe.

DLS Plastics:  Please contact us by telephone (+44 (0)1476 564549) or email sales@dlsplastics.co.uk if you have specific requirements or wish to find out more.

DLS Medical:  Please contact us by telephone (+44 (0)1733 230700) or email info.sales@dlsmedical.co.uk if you have specific requirements or wish to find out more.

DLS Medical launch a range of Opthalmic Surgery Packs

opthalmic-packsWe are launching a range of opthalmic minor surgery packs.  We have been supplying these products for many years however these are now available to purchase directly.  We have a small number of standard packs but are able to assemble bespoke packs to suit all customer needs.

Packs are assembled and sterilised at our UK site in Peterborough.  We work with a small number of carefully selected suppliers to source instruments from Asia.  We do not source from China.

More information on DLS Opthalmic Packs

New DLS brochure: Analogue marketing in a digital age

IMG_5448DLS produced its first product brochure in 1975. All the illustrations were ink drawings and the document was printed using an old photocopier. Fast forward to today’s digital marketing techniques with targetted customer profiling and search engine optimisation. It seems old fashioned to be printing documents and sending them by mail to customers.

Never-the-less many of our long term customers have been asking when we would be printing out next catalogue -so here it is! New customers too find it easier, even though we keep our website bang up to date with new products, to leaf through the pages of our brochure to find the products they want.

IMG_5449We have put a great deal of effort into making sure that the pictures give a clear idea of what the products look like and we have included details of sizes and colours where relevant.

Please get in touch if you would like a copy and if you have any trouble finding the product you need we can help!